Return & Refund Policy

Effective Date: April 20, 2025

Welcome to Addy Jangra — your trusted destination for professional modeling training, grooming, and personalized development. Our goal is to deliver impactful, industry-relevant sessions to help you grow in your modeling journey. Since our services are customized and session-based, this Return & Refund Policy is designed to ensure clarity, fairness, and a smooth client experience.

1. Nature of Services

All of our services—including Basic, Standard, and Premium Modelling Training Packages—are intangible, non-returnable, and custom-tailored to each individual. As such, we do not offer returns once services have been delivered or partially used.

Our services may include:

  • Online/Offline modeling training

  • Personal grooming sessions

  • Portfolio guidance

  • Photoshoot direction

  • Styling consultations

2. Refund Eligibility Criteria

We value your time and investment. You are eligible for a partial or full refund under these conditions:

  • You made an accidental purchase and contact us within 24 hours.

  • You cancel a scheduled service at least 48 hours before the session begins.

  • There was a technical issue or service delay on our end that couldn’t be resolved.

  • You paid but did not receive any part of the service within the promised time.


 

3. Non-Refundable Situations

Refunds will not be issued in the following cases:

  • If a session has already started or has been fully delivered.

  • If you were a no-show or canceled last minute without prior notice.

  • If dissatisfaction is based on personal preferences rather than service failure.

  • If you fail to respond to communication or schedule follow-ups in a timely manner.

We encourage open feedback, and we’re always ready to improve the experience during the training process itself.

4. Rescheduling Policy

We understand things come up. If you need to reschedule:

  • Notify us at least 24 hours in advance.

  • You can reschedule your session up to 2 times, depending on package terms.

  • In case of emergencies, we will try our best to accommodate alternate dates.

5. How to Request a Refund

To request a refund or discuss a cancellation, email us at
📧 model@addyjangra.online
with the following details:

  • Your full name

  • Service/package purchased

  • Date of payment

  • Reason for cancellation or refund

  • Any relevant transaction ID or proof of purchase

Our team will respond within 3–5 business days, and eligible refunds will be processed within 7–10 business days via your original payment method.

6. Processing Time

Once a refund is approved:

  • It may take 3–5 days to reflect on your account, depending on your bank/payment gateway.

  • You will receive a confirmation email once it’s processed.

7. Fraud & Abuse

We reserve the right to deny refunds in cases of:

  • Repeated cancellations

  • Misuse of refund policy

  • Suspicious or fraudulent activity

We’re here to help genuine clients and expect honesty in return.

8. Policy Updates

AddyJangra.online reserves the right to update or revise this Return and Refund Policy at any time without prior notice. Any changes will be posted on this page, and your continued use of our services implies acceptanc

Need Help?

Have questions or need assistance with your booking or refund?

📧 Email us anytime at model@addyjangra.online
📍 Subject: Refund Request – [Your Full Name]


Thank you for trusting Addy Jangra with your modeling journey.
We’re committed to providing an honest, transparent, and professional experience for every client.

Let’s Connect

Ideas, shoots, or collabs? I’m just an email away.

Email Us

model@addyjangra.online

Call Us

+91 7027275643

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